How long does it take you to make my sign?

Our standard lead-time five business days from the day you place your order and make a deposit. That lead-time can change from time to time, so please make sure to ask if you need your order by a specific date and time. The proofing process can add time to your turnaround as well. We offer a rush service for $50 or 25% of the order value (whichever is greater) to have the signs printed in 24 hours. Make sure to account for shipping time as well.

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Can I get a sample or proof of my sign before you print them?

You may purchase a proof for $15 to get an idea of how your sign will look. After you purchase the proof, and decide you want to order signs, you will still need to create a new sign order from scratch regardless of whether you make changes as a result of the proof or not. We do not offer sample signs.

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What is the set-up charge for a sign order?

There are no setup charges for most signs. There may be an art set-up charge if you want to include a logo or graphic image. We print thousands of signs per day, and we have years of experience converting customer's sign specifications into professional looking signs.

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How long does it take to ship my sign?

We ship all of our orders via UPS. The following options are available:

• UPS Ground (standard)
• UPS 3 day Select
• UPS 2nd Day Air
• UPS Next Day Air

Service Map colors may vary due to differences in hardware and software. This map is a general representation of UPS Ground transit times.

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How do I mount my signs?

Corrugated plastic signs can be mounted in a variety of ways, but most people mount them on wood stakes, telephone poles or metal stakes (H-wires or Step Stakes). The plastic sign has lines or "flutes" that run either horizontally or vertically.

You must request that your signs have vertical flutes if you want to mount them on H-wires. Horizontal flutes are better for wood stakes because the sign is less likely to fold in the wind. You can attach the signs to wood stakes with a staple gun, but we recommend using roofing nails that include a plastic washer to keep the sign from tearing.

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Can I add a logo or other graphic image to my sign?

Yes, we can add your logo or other graphic to your sign, but we require it to be a vector graphic converted to outlines or curves. Common vector formats include:

• AI (Adobe Illustrator)
• CDR (CorelDRAW)
• CMX (Corel Exchange)
• CGM Computer Graphics Metafile
• DRW (Micrografx Draw)
• DXF AutoCAD
• WMF Windows Metafile

We have a more in-depth explanation of these files on our file types page. Files in .jpg or .gif format, especially graphics copied off the internet are raster or bit mapped files and are not suitable for sign printing. We typically charge $40 to $80 to set-up your logo if you can't provide it in a vector format. This is a one-time charge and is not charged again when you place future orders with us. You can email your graphic to and we will give you an estimate of the art setup charge. We also have a variety of clip art images available for $15 each.

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I plan on ordering 1,000 signs over the next few months, but I only need 100 signs right now. Can I get the 1,000 price?

No; our pricing is based on the number of identical signs printed in the same production run. Once a set of signs is completed, we break down the screen and print the next customer's signs. The screens cannot be re-used.

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What happens if my sign has an error?

We understand that things do not go as planned all the time. If there's an error on your sign, be it our fault or yours, please know that we will do all we can to rectify the situation as quickly, smoothly and cost effectively as we can.

If something comes up during business hours call 918-583-6199. After hours or weekends, works best. We do check this email account regularly on nights and weekends.

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Do you take phone orders?

Yes; but please be advised that the prices advertised on our web site are based on you filling out the online order form and payment being automatically processed via our secure online merchant account. Since, we are an Internet-based company we do not have a full time office staff who are paid to take phone orders.

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Can you design or setup my logo?

We can recreate your current logo to place on one of our signs; however, we can not design a new logo for you. You can usually find a graphic designer in your area to perform logo design for anywhere from $50-$100/hour.

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What are Super Cheap Signs' hours of operation?

Our sales hours are Monday - Friday from 9:00 am to 5:00 pm.

Local (Austin) phone: 512-833-9900
Toll free phone: 866-270-7446
Email:

You can also order signs and get product information 24 X 7 via our web site: www.supercheapsigns.com.

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Can I get a quantity discount if, for example, I order a total of 100 signs, but with four different designs?

No, the discount only applies if all 100 are exactly the same. Each sign design is printed in its own separate production run. Even if the signs are the same except for the phone number, we must create a unique screen and print the signs individually, so it is much more labor intensive.

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Do you offer a low-price guarantee?

You get our lowest price without even asking. If we have the room to lower our price, then we already lowered it. You can be confident in knowing you get our lowest price every time.

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Why is the price per sign so much cheaper for 100 than for 1?

We use two processes when making our signs - applying vinyl lettering and graphics for smaller orders (1 to 10 signs) or screen printing for larger orders (more than 10 signs). The vinyl application method is much more labor intensive and therefore more expensive.

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Why do you charge more multiple colors, two-sided and directional signs than you do for single-sided, single-color signs?

We operate a high volume, low-cost sign shop, and it costs us more to print multiple colors, multiple sides and directional signs. We keep your prices low by keeping our costs low and only charging you for exactly what you need.

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