Archive for the 'Sign How-Tos' Category

Legibility; hard to spell - important to read!

Friday, August 10th, 2007

Everyone wants to get the biggest bang for their Yard Sign buck as possible. This does not mean squeezing as much working as possible on your sign! The key question to ask is, “What is legible”? By definition, legible is “capable of being read or distinguished”. For this lesson, we’ll focus on “is your sign capable of being read”?

First think is contrast which is “the relative difference between light and dark areas”. This is why all books are written with black ink on white paper. Black vs. white offers the largest amount of contrast, thereby increasing legibility.

Second is spacing. As I write I can see that this font provides a good amount of spacing between the letters.

Last is more of a guideline than a rule; DON’T STRETCH IT! Nobody likes stretch marks, so why do it to your sign if you don’t have to? Stretching is like using Silly Putty on your text. Remember Silly Putty? Put in on a news paper and stretch it up and down and left and right- pretty soon you can’t read a thing. The same is true for your sign. Remember some recent slogans for Nike? End of every commercial a black screen would appear with white lettering, ‘just do it’. They didn’t say, “Hey, we’ve got the entire screen, let’s make it as big as we can!” Granted, people are sitting 10 feet away motionless and not driving by at 60 mph.

Why did we grow?

Friday, June 29th, 2007

In February of 2004, my wife and I bought Super Cheap Signs after finding it with a business broker.  There were 2 employees and I made three.  Wife did the books part time.  3 years later we have 18 employees and we’re still growing!  Since then we haven’t put a bunch of money into forcing growth, so why did we grow 400%?

I’ve enjoyed recent luck with friends and good hires who have recommended books, ideas, and other people to help.  Occasionally, I can even blend my liberal art degree with an emphasis in psychology with some IT & Telecom recruiting & sales with everything else and make it work.   Looking back, all the first year improvements were customer service oriented.
I remember the previous owner, Alfred, would answer the phone, “sign shop” so fast it took me a while to figure out what he was saying.  Our first big change was to answer, “Thank you for calling Super-Cheap-Signs, how may I help you?” (Zig Ziglar said call 10 businesses without knowing who, and you’ll be lucky to understand 2 without asking them to repeat themselves).  Now maybe a few customers would associate us with a name.
Next was the computer situation.  Alfred had one computer attached to the internet, and two for designing in the back.  If someone sent him a file for their order, he’d have to save it to a disk, and then walk it back to the designer’s computer.  We got the computers in the store to share information by adding a small business server environment (thanks to my buddy Larry at Univista.com).  We could see previous orders from any computer.  That was huge.
My favorite story was the phones.  There were three lines.  And there were three phones - one for each line!  Imagine trying to talk to three different customers at the same time.  Keep in mind the phones weren’t even in the same room! Alfred must have got them from a second hand store- they barely worked.  No voice mail or old machine.  So we found a simple multi-line phone system with voice mail.  Working IT & Telecom really helped with my understanding here, and I my buddy Dave Frumkin was key in setting it up. Now Alfred already had a dedicated fax line - got to give kudos for that!

So some phone manners, a new phone system, and a computer network.  Now we could put a customer on hold, find their previous artwork without having to go to the back and ask the designer to get it, or customers could leave a message if we weren’t around or all the lines were busy.  We took our time implementing the phones and computer network.  After 6 months, we had done it with cash flow and not credit cards. Yeah!

Two months after acquiring the shop, my friend Gary left his job at Dell and wasn’t doing anything.  He said he could help for a while until he found a ‘real’ job.  I was very grateful to have his help.  It was getting pretty busy.  When he did find another job it turned out he was having too much fun at the shop!  So we talked and now he’s in charge of operations and keeping me on my toes!  What a great asset.

Planning For Marketing Success: Develop A Marketing Plan

Wednesday, February 21st, 2007

Since I started my business, one of my favorite web sites for hints and tips has been www.entrepreneur.com. They have great information to help you build and grow a business, regardless of what you sell. They also have a really good email newsletter (I’m a subscriber).

Anyway, I came across a great article on how to create a marketing plan, so I thought I would share it. Marketing plans are very important to figure out what you’re doing right, what activities are making you the most money and how to grow your business smartly.

I’m a big proponent of organized marketing and measuring success, because signs usually end up having a very high return on investment (ROI), and can be easily measured with a dedicated phone number or unique web site address.

I love it when my customers come in, call or email me to tell me how much business their signs are driving.

Anyway, here’s a link to the article:  How to Create a Marketing Plan

Using Custom Yard Signs to Create and Strengthen Brand Recognition

Monday, October 16th, 2006

Marketing with Signs 101 is a three-part series on how to effectively use signs to generate more business. This article is part three of the series.

What does the term “branding” mean when we’re talking about marketing?

Well, it’s one of those squishy words that people define differently – some people say it’s a logo and some say it’s the all-encompassing promise that defines every aspect of your business.

Although we here at Super Cheap Signs tend to be at the latter end of the spectrum, we know that signs can help improve and reinforce branding regardless of how you define the term.

For this article, we’ll describe branding as “the promise your company makes to it’s customers.” Or, put another way, if I’m your customer, what should I expect from your company – Low prices? High Quality? Professional Service? Fast Service? etc.

Design your signs to reinforce your brand
Design of your sign is very important. Everything about a sign tells people a lot about your business. Stark simple design and materials may suggest discount prices and no frills. Elegant and expensive sign materials may suggest luxury goods and services.

Using your company logo, fonts and colors on your sign will help people remember your company and identify you when customers are in need of your service. A potential customer can’t have expectations about your company if he or she can’t recognize or remember your company.

Repetition and consistency build your brand
Potential customers usually have dozens of interactions with a company before they ever do business with that company. Someone may hear a radio ad, see some of your signs on their drive to work and drive by one of your locations and see your building signage, before they finally give you a chance to earn their business.

If your message and design aren’t consistent from sign to sign; and across all forms of communication or advertising, people may not be able to “connect the dots” and build a perception of your brand at all. It is a lot easier to sell a product or service to someone who has heard of your company and has some sort of expectation about dealing with you.

Why custom yard signs are perfect for giving your company a branding boost
As we’ve pointed out earlier; design, messaging and repetition are the most important factors in building a brand. That’s what makes custom yard signs the perfect brand-building tool.

Yard signs are inexpensive, you can easily design your signs to match your corporate image and when placed in a high-traffic area, people will drive by them every day, increasing the recognition of your brand.

Using Signs as Part of Your Ongoing Advertising Strategy to Drive More Sales

Friday, October 6th, 2006

Marketing with Signs 101 is a three-part series on how to effectively use signs to generate more business. This article is part two of the series.

In the last article, we talked about using signs to build awareness of your business. Today, we’re going to talk about using signs as an integral part of your online advertising efforts.

I like to compare the sign portion of the advertising strategy to the worker bees in a beehive. (I could compare other advertising tactics – like radio or TV ads – to queens or drones, but I don’t really know what those bees do for the hive.) Back to the worker bees, they just work – all the time.

Really, that’s the great thing about signs; they’re always working for you. And, when you realize what the cost is, per impression (which is basically the number of people who could potentially see it) there is not a more efficient way of advertising.

This is why signs drive business efficiently:

Advertising is about volume and repetition – studies have shown that advertising effectiveness depends on the number of people who see it, and how many times they see the message repeated. Your signs and banners communicate to potential customers twenty-four hours a day, seven days a week, week after week, month after month, and year after year. The mere repetition of the message will help them remember your business.

You can control where the signs are placed – signs do not waste your money by requiring you to pay for wasted advertising coverage. The people who see your sign are the people who live or work in your trade area.

People read signs and retain the information – signs have been around for centuries and everyone is used to looking at signs for information. Studies have shown over and over that people do read and remember what is on signs. You can’t program your Tivo to skip signs or change the channel.

Signs are inexpensive and easy – you can design and order your own signs over the Internet in about five minutes. Compare that to engaging advertising agencies to plan, design, produce and place your print or media advertisements. Plus, you can easily install signs yourself or pay someone a reasonable rate to place your signs at busy intersections.
The bottom line is that signs work. They always have. Since the first caveman scratched out a picture on a cave wall saying “the buffalo are over here” to the signs you passed on your way to work this morning, signs have been paying off huge dividends for those people who use them correctly.

Sign Strategies – Yard Signs and Custom Banners Build Awareness for Your Grand Opening

Friday, September 29th, 2006

Marketing with Signs 101 is a three-part series on how to effectively use signs to generate more business. This article is part one of the series.

The new business or branch office
When you are starting a new business or opening a new branch of an existing business, nothing will “butts in the seats” like signs. Rule of thumb: If at least half of your business will come from people who live or work within a 10-mile radius of your location, a sign strategy is essential to early success.

Signs do two important things: They give people information about your business and they direct people to your business location. Understanding these two main benefits, let’s get started.

Before the Grand Opening
With a new business or location, I suggest starting as early as possible. As soon as you sign the lease on your new space (or buy it), you should order your “coming soon” banner to place outside the new address (preferably on the busiest street that borders your establishment and a corner is even better). This custom banner should use your company logo and colors (if you have them) so people will begin to associate them with your business. This will help them locate your business easily, once you put up some type of permanent signage.

Yard signs can also be used to generate interest before your business opens. A few well-placed “opening soon at…” sign on busy intersections will repeat your message over and over (in advertising, repetition is the key to success and nothing gets repeat views like yard signs at a busy intersection). 

When creating your signs, try to think like your potential customer. What will they need to know to make it to your address after you open? Make sure your business name, address and opening date are on there.

The Build Up
Once you know the date your establishment will open, swap out your “coming soon” banner with one that says “opening on…”. During this time, check on your yard signs and make sure to replace any that have been removed or damaged.

The Big Day
On opening day, you can replace your banner with one that says “Now Open” and put up new yard signs in the same locations as the old ones that also announce that you’re open for business.

Using signs to build up anticipation of your business opening is a proven method for getting new customers to your establishment.  After that, your excellent products and service will hopefully help you keep them for a long time.

Fonts and Type-Faces…..zzzz……zzzzz

Monday, September 18th, 2006

Fonts, type faces and sizes – I mean this is pretty boring stuff. Nobody really wants to hear about it or think about it, even me, and my livelihood depends on it. Letters are the single most important part of a sign or banner – they are the building blocks of your message.

It may be a boring topic, but I can tell you this: nothing can screw up a sign faster than typeface experiments. With that said, here are my helpful type-tips:

  • Boring fonts usually work best – if you’re considering a type-face with a name like “Lounge Bait” or “Mighty Tomato”, please just stop what you’re doing and count to ten. Old stand-bys are called that for a reason, they are clean and readable – use them.
  • Avoid too many words – it’s tempting to put a lot of information on your sign.  Don’t do it!  Simple is best.  You are not making a menu for people to sit and ponder.  You have one chance (about three seconds) to target your desired audience and then you’re done.
  • Use the right size type – try to figure out how far away people will be from your sign when they read it and select your letter size accordingly. Check out the helpful chart below, it will help you build a readable sign.

MAXIMUM READABLE DISTANCE

READABLE DISTANCE FOR
MAXIMUM IMPACT

LETTER HEIGHT

100′

30′

3″

150′

40′

4″

200′

60′

6″

350′

80′

8″

400′

90′

9″

450′

100′

10″

525′

120′

12″

630′

150′

15″

750′

180′

18″

1000′

240′

24″

1250′

300′

30″

1500′

360′

36″

1750′

420′

42″

2000′

480′

48″

2250′

540′

54″

2500′

600′

60″

Signs in the Hood: A Good Old-Fashioned Drive-By

Friday, September 8th, 2006

I work in a sign shop, so naturally, when I’m driving to and from work I notice yard signs (and vinyl banners, vehicle magnets, decals, etc.). In fact, my shop manager Gary and I usually have at least one sign-mocking session a week where we talk about the most unreadable, nasty-colored, incoherent signs we’ve seen recently. Maybe that’s not your idea of a good time, I don’t know.

However, before you start feeling sorry for me about the obvious lack of excitement in my life, you should think about going out on a sign drive-by. A lot of times looking at a yard sign or a custom vinyl banner on a computer screen is a lot different then seeing it in its natural habitat.

Start out with the type of sign or signs you’re thinking about creating for your business or event – yard signs, banners, vehicle magnets or fleet graphics. Next, hop in your car; turn up the radio (preferably something with a little bass) and go on a sign drive-by. Drive around some high-traffic areas near your neighborhood. Or, even better drive around some of the intersections where you plan to install your signs.

During one 30-minute trip you can get an idea of what your competition is doing and discover how people are using different types of signs effectively. You’ll also see what stands out from a color and copy standpoint. More times than not, the things that catch your eye will be the same thing that will grab the attention of your future customers. It’s a really easy way to improve your signs and sign strategy.

Now you can start feeling sorry for me about the lack of excitement in my life.

Size Does Matter (when it comes to picking out the right sign)

Wednesday, August 30th, 2006

What can I say? Sometimes, I think of the headline before the blog topic. In this case though, it is relevant. People always come into the shop and ask us what size sign they should get.

Signs come in a bunch of sizes – 9×24, 12×18, 18×24, 24×24, and 24×32  – and that’s just yard signs. Throw in custom banner sizes and you can get a sign in virtually any size. But what’s the best size?

I can tell you the most popular size, that’s the 18×24 standard plastic yard sign. It might not be the right size for your purpose, but it offers a good compromise between affordability and printable surface area. It’s large enough to be readable from a relatively fast moving vehicle, yet cheap enough to allow you to purchase several signs to increase your advertising area.

Three things to consider when deciding on sign size:

  • Speed of the vehicles that will see your sign – larger signs work better at higher speed limits.
  • Complexity of message – a more complex message, requires a larger sign (see our 3 second rule to simplify your message)
  • Area of advertising zone – more signs are better for a large advertising area. Smaller signs are cheaper so you can get more for the same price.

On our web site, you can experiment with sign size and quantity to get the best per-sign price – before you even design the sign.

The Three-Second Rule Works on Yard Signs and Donuts

Tuesday, August 22nd, 2006

When I was a kid, the three-second rule came into effect when you dropped your snickers bar on the floor. If you could pick it up within three seconds, you could eat without fear of germs and dirt – you were free and clear. Okay, actually, two days ago I used the three-second rule on a donut, but oh well. 

The three-second rule we’re talking about here is a way to make your yard signs communicate better. This rule is based on the fact that people see your sign for approximately three seconds as they drive by. 

So, when you’re coming up with the copy for your signs, write a few down, each on a separate sheet of paper. Next, get a person or a few people to act as a sounding board (I usually use Gary, our shop manager). Finally, show each piece of paper to your helper(s) for three seconds. 

In three seconds, people should be able 1.) Understand what product or service you’re selling; and 2.) locate your company contact information – phone or web site address. 

Almost all of the pre-designed yard-sign templates available on our site have gone through the three-second test to ensure they are clear and get to the point. 

Try it out the next time you need to create a sign. It really only takes a few minutes, but can make a huge difference on how well your signs drive business.