I have a new buddy who owns another sign shop.  Not just any sign shop, but a directly competing sign shop!  We were talking today and he said a great thing about customer service, “I don’t focus on trying to get new business, I focus on trying to get repeat business!” because he determines success by the level of customer service he provides, and the number of repeat orders is the measuring stick.

This entry was posted on Friday, March 7th, 2008 at 10:18 am and is filed under Super Cheap Signs. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

I have a new buddy who owns another sign shop.  Not just any sign shop, but a directly competing sign shop!  We were talking today and he said a great thing about customer service, “I don’t focus on trying to get new business, I focus on trying to get repeat business!” because he determines success by the level of customer service he provides, and the number of repeat orders is the measuring stick.

This entry was posted on Friday, March 7th, 2008 at 10:18 am and is filed under Super Cheap Signs. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.